Coaching Policy

General Expectations:

• Coaching services are pre-determined and agreed upon by client and coachin in advance of first paid session.

• The relationship between the client and life coach is a partnership or alliance, not a legal relationship.

• Clients are responsible for deciding how they will apply the coach's services, techniques, and advice to their lives.

• Coaching is not a substitute for therapy and does not diagnose, cure, prevent, or treat mental diseases or disorders.

• Coaching is not intended to diagnose or treat any physical or mental illness, and it should not be construed as legal, financial, or medical advice.

• Coaching is a collaborative process; while the coach provides support, guidance, and expertise, specific results or outcomes cannot be guaranteed.

• Both the Coach and Client agree to fulfill their obligations for a successful relationship.

• The Life Coach commits to maintaining ethical standards.

• The Client agrees to maintain effective and reasonable communication, provide honest feedback, and fully engage in the program and services.

​

Payment for Services:

• Fees are due at time of scheduling for live coaching and at time of purchase for self-paced programs.

• Payment should be made before coaching services are provided for that session.

• Payments can be made using provided PayPal information.

• Refunds are not offered for live coaching sessions.

• Refunds are not offered for self-paced programs.

​

Cancellation Policy:

• A 24-hour notice is required to cancel a scheduled Live Coaching Session.

• If 24-hour notice is not given, the Client is obligated to pay for the session.

• Failing to provide adequate notice more than three times may result in an additional 25% fee per canceled session.

• Canceling more than a specified number of consecutive sessions or more than a specified total number of scheduled sessions without prior consent from the Coach will be considered a significant breach.

• If the Coach cancels a session, they will provide 24-hour notice.

• If the Coach fails to provide 24-hour notice for a cancellation, the Client will receive one free session for each occurrence.

 

Termination of Agreement:

• The contract can be terminated by mutual agreement at any time.

• The contract continues until either party gives a specified number of days' written notice to be determined mutually by Client and Coach.

• The Coach can terminate the agreement if the Client fails to pay for services or breaches any significant provisions of the contract.

• The Client agrees to settle any outstanding balances within three days of termination.

 

Confidentiality:

• All parties and attached documents are considered confidential.

• Neither the Coach nor the Client can share information related to the Contract and its Services.

• Sharing such information would be a significant breach and may lead to further actions by the harmed party.

• The Client should be aware that the Contract does not have the same legal confidentiality protections as some other agreements.

• The Coach may need to disclose otherwise confidential information to authorities if required by law.

• The Coach will not share any information about the Client unless the Client gives written permission.

• The Coach will not use the Client's name as a reference without the Client's consent.

 

Limited Liability:

• The Coach cannot guarantee specific results and is not responsible for any special, direct, or consequential damages.

• The maximum responsibility of the Coach under the Contract is the amount the Client paid for the Services up to the termination date.

• The Client understands the Coach is not responsible for actions or inactions or for any indirect or direct results of the Services provide.